The Company is obligated to protect the witness or whistleblower to an offense committed by an employee or management to motivate stakeholders to report the occurrence of violations. Violations can be reported via the whistleblowing system including violations of legislations, code of conduct, generally accepted accounting principles, and company operational policies and procedures or other fraudulent activities.
VIOLATION REPORTING IN ACCORDANCE WITH INTERGRITY PACT
As stated in the Integrity Pact, signed by all employees, partners, and suppliers of goods and services to the Company, all incidents indicating violations must be reported to the appropriate authorities, namely Bambang Syumanjaya and Jimmy Tandyo on (021) 5311110.
WHISTLEBLOWER PROTECTION
Protection for the whistleblower is as follows: 1. Protection of the confidentiality of the whistleblower’s identity, including information that can be used to contact the whistleblower 2. Protection from retaliation for the reported party or other parties who have an interest in the occurrence 3. Protection from pressure, employee rights, lawsuits, assets from physical actions.
COMPLAINT HANDLING
The Company ensures that all violation reports will be followed up well. Each violation report will be immediately followed up by related parties. Recurrent and systemic violations will be reported to the relevant officials who have the authority to make improvements.
COMPLAINT MANAGER
The Internal Audit Unit manages the whistleblower system. This unit will periodically check every incoming report for further action.